https://www.youtube.com/watch?v=F1ytDoKpvx0 Kip talks about the types of clients we serve and how we help them reach their employee communication goals.
Engagement surveys, done badly, can be disengaging for employees. If your response rates are declining, if news of an approaching survey creates dread among employees or if informal company conversations don’t match up to survey results, your engagement survey may be part of the problem. Soteres Consulting has been [...]
Sometimes the most disengaging thing a company can do is a badly executed engagement survey. If your company has to push harder with every survey to get the same response rate, if the water cooler talk does not match up to the survey results, if news of an approaching survey [...]
Sometimes the most disengaging thing a company does is its engagement survey. If your company has to push harder with every survey to get the same response rate, if the water cooler talk does not match up to survey results, if news of an approaching survey creates a sense of [...]
What is the dollar investment of one all-hands employee meeting? Forget the logistics: the venue, support staff, communications, and other costs. For a minute, just consider the salaries involved. Assume 10,000 employees making an average of $50,000 per year, or about $24 per hour. For a two hour meeting (with [...]
Successful communicators evaluate and synthesize company communications so that employees trust the messages they are hearing, have shared purpose and confidence in what they need to do and feel progress toward clear goals. If you can imagine the company that attains to these ideals in their workforce — mutual [...]
There’s an old story about the building of a cathedral. The patron who has largely funded construction has asked for a tour of the building site, and the architect and foreman gladly oblige her. On the appointed day, she arrives to be greeted by the pair, who promptly take [...]