VIDEO: Our Clients Have This In Common
https://www.youtube.com/watch?v=F1ytDoKpvx0 Kip talks about the types of clients we serve and how we help them reach their employee communication goals.
Kip Soteres Presenting at the Global Conference on Sustainability in Higher Education, hosted by The Association for the Advancement of Sustainability in Higher Education
Soteres Consulting for Internal Communications is pleased to announce that Kip Soteres will join Samantha Ford in presenting at the Global Conference on Sustainability in Higher Education, hosted by The Association for the Advancement of Sustainability in Higher Education. Ford is Sustainability Projects Coordinator at the University of Pittsburgh where [...]
Kip Soteres presenting on Hybrid Communications for the Hybrid Workforce for Assured Partners on September 29
Kip Soteres, lead consultant at Soteres Consulting for Internal Communications, will present on Hybrid Communications for the Hybrid Workforce on Wednesday, September 29th as part of the Assured Partners monthly webinar series. Soteres Consulting has extensive experience in helping organizations address the communication and management challenges that are created by [...]
Change imperatives: Handwashing in health care
The CDC reports that on any given day about 1 in 25 patients gets an infection. That’s roughly 2 million people per year, and hand hygiene contributes significantly to the problem. Yes, hand washing translates to incalculable suffering and millions of dollars of unnecessary health care cost and waste. [...]
FLSA changes: Get a good start on creating more effective internal communications
As August winds down, you may feel like you are falling behind when it comes to implementing and communicating Fair Labor Standards Act (FLSA) changes that will affect the exempt/non-exempt status of many employees. There are many web resources and organizations such as the PHRA to help you manage the change, but [...]
The Crimson Sphere: A short allegory
Janet, a director at ENCompetent Inc., summons Max to her office one morning. Max, a frontline manager, arrives at the door but he can hardly see Janet because she is working behind a giant red exercise ball that takes up most of the space on her desk. “What’s with [...]
Studies in simplicity: Microgoals
Big and complicated problems often generate big, complex solutions. Ken Segall puts it very well in his book, Think Simple, when he writes, “It’s in our DNA to prefer simpler things, yet we so often open the door to complexity. That’s because being complicated is easy. Making things simpler is [...]
Four signs your communication cascade won’t work
Many people think of a top-down communication cascade as their go-to method for communicating important changes. A communication cascade begins when executive leaders take a set of messages to their staff meetings. Attendees are supposed to carry the same messages to their staff meetings and so forth, until theoretically every [...]
Trust and consequences
If you are looking for a way to differentiate your company in a way that competitors will find it hard to emulate, look no further than the level of trust you have with your employees. Imagine two CEOs looking at efforts that will bring significant changes to their employees. [...]
Falls or infections: The courage of simplicity
Several people have asked me for more specific stories about the points I discuss here. Here is an interesting experience that highlights the importance of simplicity and prioritizing in effective change efforts. A hospital had just engaged me that in recent months had seen an increase in patient falls. [...]