I’ve been blogging a lot lately about the importance of endings. As part of my research, I came across an interesting, possibly apocryphal story about Steve Jobs that I thought was interesting. It goes something like this: […]

Companies struggle with status quo thinking and behaviors. The larger the organization, the stronger these static forces become. One of the more common status quo behaviors is the question: “What are other people doing?”   Decision-makers have good reasons for asking what others have done. For one thing, it keeps outcomes [...]

In The Signal and the Noise Nate Silver correlates exponential growth in information with periods of violence and unrest. In his words, “The amount of information was increasing much more rapidly than our understanding of what to do with it, or our ability to differentiate the useful information from the mistruths.” [...]

This article continues last week’s about the increasing need for year-round benefits open enrollment communications. This week our focus is on the finances of benefits elections with emphasis on incentives and taxes. Here are a few reasons why communicating once a year in the Fall may no longer be enough: [...]