The disengagement of engagement: There’s a monster outside my window

Engagement surveys, done badly, can be disengaging for employees. If your response rates are declining, if news of an approaching survey creates dread among employees or if informal company conversations don’t match up to survey results, your engagement survey may be part of the problem. Soteres Consulting has helped communicate [...]

By |2022-12-12T09:49:07-05:00November 29, 2016|employee engagement, internal communications|0 Comments

Doing change differently — don’t drop your outliers

Companies struggle with status quo thinking and behaviors. The larger the organization, the stronger these static forces become. One of the more common status quo behaviors is the question: “What are other people doing?”   Decision-makers have good reasons for asking what others have done. For one thing, it keeps outcomes [...]

Fear and overload

In The Signal and the Noise Nate Silver correlates exponential growth in information with periods of violence and unrest. In his words, “The amount of information was increasing much more rapidly than our understanding of what to do with it, or our ability to differentiate the useful information from the mistruths.” [...]

By |2016-12-09T15:45:25-05:00September 21, 2016|change communications, internal communications|0 Comments

Best communication practices require year-round benefits campaigns (Part 2)

This article continues last week’s about the increasing need for year-round benefits open enrollment communications. This week our focus is on the finances of benefits elections with emphasis on incentives and taxes. Here are a few reasons why communicating once a year in the Fall may no longer be enough: [...]

By |2018-11-08T17:58:00-05:00September 14, 2016|change communications, internal communications|0 Comments

Best practice communications: Communicating health benefits year-round (Part 1)

Open enrollment communications used to happen annually. Not any longer. Changes to health care have turned benefits communications into year-round campaigns with heavy education and training components.   In addition to health benefits enrollment communications that traditionally happen between September and November, there are now good reasons to plan separate but related campaigns [...]

FLSA changes: Get a good start on creating more effective internal communications

As August winds down, you may feel like you are falling behind when it comes to implementing and communicating Fair Labor Standards Act (FLSA) changes that will affect the exempt/non-exempt status of many employees.   There are many web resources and organizations such as the PHRA to help you manage the change, but [...]

By |2018-11-08T17:59:43-05:00August 22, 2016|change management, FLSA, internal communications|0 Comments
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