What is the dollar investment of one all-hands employee meeting? Forget the logistics: the venue, support staff, communications, and other costs. For a minute, just consider the salaries involved.
Assume 10,000 employees making an average of $50,000 per year, or about $24 per hour. For a two hour meeting (with 30 minutes of additional time for employees to show up and then get back to their desks): 24 times 10,000 times 2.5 is $60,000.
The CDC reports that on any given day about 1 in 25 patients gets an infection. That’s roughly 2 million people per year, and hand hygiene contributes significantly to the problem.
Yes, hand washing translates to incalculable suffering and millions of dollars of unnecessary health care cost and waste.
As August winds down, you may feel like you are falling behind when it comes to implementing and communicating Fair Labor Standards Act (FLSA) changes that will affect the exempt/non-exempt status of many employees.
There are many web resources and organizations such as the PHRA to help you manage the change, but the focus of this article is on communication and some things you can start doing now, even if you do not yet know all the details of how FLSA changes will affect your workforce.
Janet, a director at ENCompetent Inc., summons Max to her office one morning. Max, a frontline manager, arrives at the door but he can hardly see Janet because she is working behind a giant red exercise ball that takes up most of the space on her desk.
“What’s with the red ball?” Max asks.
Information overload is at this moment harming the productivity and competitiveness of your business.
A 2009 Harvard Business Review article by Paul Hemp references research on “the surging volume of available information… [that] can adversely affect not only personal well-being but also decision making, innovation, and productivity. In one study… people took an average of nearly 25 minutes to return to a work task after an e-mail interruption.”
In the book, Leading Change, John Kotter identifies “a failure to communicate” as one of the major factors causing low success rates among corporate change initiatives. He estimates that in one month:
It follows that the average change communication effort will capture what he calls “information market share” of about .6 percent (13,400 divided by 2.3 million) per month relative to every other company-related piece of content.
Frontline managers are the center of activity for companies — where grand strategy becomes practical activity. They also establish your organization’s most nuclear bond of trust. Employees generally turn to their immediate supervisor, not just for messaging content, but also for tone: Is this really going to work? Should we take this initiative seriously? Do we have a reason to worry?
We do change differently to achieve better results. Send us your information and let’s start the conversation.