Change is personal

I have worked with many change experts over the years, collaborating to bring effective communication practices to their differing methodologies.   I especially remember a man who visited our organization with his entourage every few months. He projected authority and conducted direct conversations with our executive team about “alignment” and “accountability.” [...]

Three ways to help employees accept the next big change

Lack of employee acceptance is a main reason for the failure of many company initiatives. Leaders can generate a lot of electricity at the corporate power plant, but if the “power lines” to employees are broken, your energy will not translate to action or results.   What good is a brilliant strategy that never comes to fruition? What is [...]

Four reasons the “burning platform” gets change wrong

The burning platform has a storied place in the jargon of change management. The idea of creating urgency has been prominent in the literature, beginning with John Kotter’s seminal work, Leading Change.   Some prefer to frame urgency up as “eliminating complacency” or “unwavering leadership commitment,” but the basic premise remains: [...]

Tactical and strategic employee communications

Successful communicators evaluate and synthesize company communications so that employees trust the messages they are hearing, have shared purpose and confidence in what they need to do and feel progress toward clear goals.   If you can imagine the company that attains to these ideals in their workforce — mutual [...]

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