I have worked with many change experts over the years, collaborating to bring effective communication practices to their differing methodologies.
I especially remember a man who visited our organization with his entourage every few months. He projected authority and conducted direct conversations with our executive team about “alignment” and “accountability.”
Early on, I read his introductory book on change and found some value in it. In particular, my wife and I were having a minor disagreement about how to handle a situation with our daughter. I used an idea from the book to help me approach it with her more constructively, and I decided to share the experience.