Monthly Archives: November 2016

The disengagement of engagement: There’s a monster outside my window

Engagement surveys, done badly, can be disengaging for employees. If your response rates are declining, if news of an approaching survey creates dread among employees or if informal company conversations don’t match up to survey results, your engagement survey may be part of the problem.

 

Soteres Consulting has been involved in communicating engagement survey results at dozens of organizations. This is the third of three blogs examining some common engagement survey challenges, specifically:

(more…)

By | November 29th, 2016|employee engagement, internal communications|0 Comments

The disengagement of engagement: Please, give us more work to do

Sometimes the most disengaging thing a company can do is a badly executed engagement survey. If your company has to push harder with every survey to get the same response rate, if the water cooler talk does not match up to the survey results, if news of an approaching survey creates dread among employees, your engagement survey may be part of the problem.

 

Soteres Consulting has been involved in communicating engagement survey results at dozens of organizations. This is the second of three blogs that look at common dysfunctions of engagement surveys, with a few notes on how better communications can lead to better outcomes.

(more…)

By | November 15th, 2016|employee engagement, internal communications|0 Comments

The disengagement of engagement: Is the survey your biggest problem?

Sometimes the most disengaging thing a company does is its engagement survey. If your company has to push harder with every survey to get the same response rate, if the water cooler talk does not match up to survey results, if news of an approaching survey creates a sense of dread, it may be that your engagement survey is starting to be part of the problem.

(more…)

By | November 10th, 2016|employee engagement, internal communications|0 Comments

Where’s the click? Of Steve Jobs, headphones, iPods and endings

aaeaaqaaaaaaaak_aaaajguzogy4mju5lwvkotytngyymc04zgu2ltzjotczody4ytrkygI’ve been blogging a lot lately about the importance of endings. As part of my research, I came across an interesting, possibly apocryphal story about Steve Jobs that I thought was interesting. It goes something like this:

(more…)

By | November 3rd, 2016|change communications, internal communications|0 Comments

Finish first (Part 2)

Businesses lift many working metaphors from sports and political campaigns because both these spheres are compelling and dramatic. What gives sports and politics their drama is precisely what many businesses fail to incorporate: clear scoring and defined, unambiguous endings.

 

Sports clocks count down. The buzzer sounds. The polling booth closes. We assess results and celebrate or mourn accordingly.

(more…)

By | November 1st, 2016|change communications, corporate events|0 Comments